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Customer Support Assistant Apprentice

19004768 Requisition #
| Starting salary £146.55 per week | Fixed Term of 1 year - Full Time, 37 hours per week |

A Kent County Council Apprenticeship will give you the opportunity to earn a real salary and gain a real qualification whilst gaining valuable workplace skills and experience.

An opportunity has arisen for an Apprentice to join the Dover District team within Kent Libraries Registration and Archives.

This is a great opportunity to gain a Level 2 qualification in Customer Service whilst working for a large, diverse, rapidly changing organisation.

Our Library Service has a lot more to offer than just books. With reading groups, talks and exhibitions, it offers a range of activities for every age group – from Baby Bounce and Rhyme sessions to internet classes for older people.

As a library and archives apprentice your work will cover all aspects of work within a library; assisting customers with their enquiries, maintaining the tidiness of the library, organising and promoting events and activities taking place at the library, using ICT systems to book appointments and maintain records.

We are looking for someone with the right attitude who is motivated and keen to learn quickly. If this sounds like you, then we would like to encourage you to apply.

Financial support or just a simple bursary to help with travel, clothing and equipment may be available through the Kevin Lynes Apprenticeship Scheme, for those who might otherwise be unable to take up an apprenticeship opportunity.

For more information, please go to http://www.kent.gov.uk/jobs/starting-your-career/apprenticeships/advice-and-support-on-apprenticeships/kevin-lynes-apprenticeship-scheme

Applying is easy; just click the link below if you feel you are the right person for this role.

Previous applicants need not apply.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

To view and download the job description and person specification for this role please click here.

For further information on this role please contact Amber Bensted on 03000 413426.

Closing date: 24th October 2019

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