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Technical Support Officer

19004253 Requisition #
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| Starting salary £20,222 per annum | Permanent Full Time, 37 hours per week |

Kent County Council Highways has a vital role to play in ensuring the County stays on the move by maintaining and enhancing our road networks. Reducing congestion is a key role for the KCC Street Works section, with their work designed to meet the mission statement “manage the use of Kent’s roads to help people make safe and reliable journeys”.

As the successful candidate you will provide professional administration support to the Street Works teams. The Technical Support officer will be primarily concerned with supporting the area coordinator, processing licences and assisting with the production of temporary traffic orders.

The post holder will need to be confident in dealing with internal and external stakeholders. These will include the Public, Parish and District Councils, Local and County Councillors. The role also requires the update of the customer service module used by KCC.

The role of Technical Support Officer not only supports the Street Works team, but also requires close working with our Term Contractors and Utilities.

Education to GCSE or equivalent level coupled with good IT skills are essential.

You should have a sound knowledge of all Microsoft office applications and have a high level of computer literacy. Knowledge of Street Works permitting systems required. You will also require good interpersonal and organisational skills and have a strong customer focus.

It is essential that as the team operates in a highly reactive work environment you are able to prioritise your own workload, work to tight deadlines, be methodical in your approach, use initiative and operate with minimum supervision.

To view and download the job description and person specification for this role please click here.

For further information on this role please contact Yasin Ziya on 03000 410449.

Closing date: 4th October 2019

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